We use SIP Trunks to connect your existing PBX to the public telephone network using an IP or ethernet connection, rather than a conventional ISDN service.
For a start, this technology can save you money on hardware and monthly costs. You can also set up alternate routing for calls should your PBX be taken offline for any reason. This built-in resilience is a simple option that sets SIP trunks way in front of traditional ISDN phone lines.
If you have more than one office location, you’ll find many other benefits. For instance, Amcom can tie your existing phone systems together with a smart switching capability that enables you to route calls to the best location within your network at no charge. A single ethernet port on your IP-PBX is all you need (no more buying line cards to add external lines).You can also use SIP Trunks and keep your current In-dial ranges and DID features.
(If you’re curious, SIP stands for Session Initiation Protocol.)